Billing Terms and Conditions

Currency and prices

The United States is Livadora’s primary market and prices for U.S. customers are displayed in U.S. dollars. Where another market is available, the currency and final amount shown at checkout apply. Prices may change without notice. Applicable taxes and delivery charges, if any, are shown before payment.

Payment

Payment is due when an order is placed. The secure payment methods currently available for your order are displayed at checkout. An order is not confirmed until payment has been authorized.

Payment security

Payments are processed through secure payment providers. Livadora does not store complete payment-card details.

Failed or declined payments

If a payment is declined or cannot be completed, the order will not be confirmed. Check the details entered or contact your payment provider before trying again.

Refunds and chargebacks

Approved refunds are handled according to our Return and Refund Policy. If you do not recognize a charge or believe there is a billing error, contact us first so we can investigate.

Contact

Email: support@livadora.com

Phone: +61283171378

Customer Service: Monday to Friday: 6:00 PM – 02:00 AM CET.

We aim to respond within 1–2 business days.